Get Your Own Local/Toll-Free Numbers
You can use our phone numbers pool or use the phone number search feature to get and enable your own local numbers (or toll free numbers) to be used as proxy numbers when routing messages to the user.
Reply from the Dashboard or just by Texting Back
You can easily reply back by text message, and we will route your message to them from your dedicated phone numbers or one of our own numbers. Your personal number will be kept private in all cases.
See Chat Analytics For Each Chat Session
Chat analytics help you see the physical location from where the user is connecting and their IP address, phone number, name, device and operating system, browser, and the page they started their chat from.
Add Webchat to Your Website and Get New Leads
No need to install any app. Just create an account and add our widget to your site and chat with your website's visitors with just simple texting
Create An Account
Start by creating a free account, add your main location (you can add other locations later), and the phone number you want to get notified on.
Add Webchat Widget
Once the account is created, you will see instructions to customize and add your widget to your website. Get the HTML code and add it after your <body> tag.
Get New Leads
Now, wait for the magic to happen. Users will see the chat widget when they land on your site and will start chatting with you. You will get notified and can text back.
Best way to convert visitors to actual clients
Increase your conversion and closing rate by enabling your website's visitors to contact you via text messaging. Before they start the chat, they have to provide their name and phone number at which they want to be texted back.
Instantly get notified when there is a new chat.
Get a text message whenever there is a new chat, then reply by just texting back, and you can continue your conversation via text for as long as needed.
Customers can respond even after leaving the site.
Customers initiate the chat session while on your site, but you can continue chatting with them via text even after leaving the site.
Keep your personal number private.
You reply with your personal number, but the customer received the reply via a proxy number. You can get your own local numbers to be used as proxy numbers.
Send photos and files right in the chat conversation.
You can send photos and other supported file types from your cellphone via text message or the admin dashboard.
Smart and fully customizable chat widget 👋
Our chat widget is fully customizable. You can change colors, modify button styles add your own text and wordings, change the language of the widget, and do other customization.
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Change background and font colors -
Change notice and buttons styles, etc.
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Modify the height and width of the widget
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Change widget position and placement
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Change wordings and translate to another language
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Specify the days and times when you want to display widgets on your website.
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Specify the days and times when you want to display widgets on your website.
The Most Affordable Text-enabled Chat Platform
We charge a minimal monthly fee, and the rest is pay-as-you-go which means you only pay per the number of texts you use or dedicated phone numbers you rent.
Starter
For solo practitioners and entrepreneurs who have just started
- No Long Term Commitment
- Two Months Data Retention
- Two Weeks Session Length
- Per Text Pricing $0.00863
- Chat Survey
- Widget Customization
- Unlimited Locations
- Chat Analytics
- Add Notes and Tags
- Widget Display Schedule
- Buy Dedicated Numbers
- 2FA Login Security
Professional
For solo practitioners or practices with up to 10 employees
- No Long Term Commitment
- Six Months Data Retention
- One Month Session Length
- Per Text Pricing $0.00825
- Chat Survey
- Widget Customization
- Unlimited Locations
- Chat Analytics
- Add Notes and Tags
- Widget Display Schedule
- Buy Dedicated Numbers
- 2FA Login Security
Premium
For businesses with more than ten employees looking to scale up
- No Long Term Commitment
- Unlimited Data Retention
- Two Months Session Length
- Per Text Pricing $0.00788
- Chat Survey
- Widget Customization
- Unlimited Locations
- Chat Analytics
- Add Notes and Tags
- Widget Display Schedule
- Buy Dedicated Numbers
- 2FA Login Security
Frequently Asked Questions
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How does webchat technology work?
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The webchat is a new technology that lets business owners communicate with their website's visitors through text messaging. The benefit is that you only talk to real people (who have to provide their real phone number so that you can answer their inquiries) and you can also continue your conversation with them even if they leave the website.
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What are the benefits of text-enabled webchat?
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1- You don't need to install or maintain any app so that you can talk to your website's visitors, webchat happens over text messaging so with any text-enabled cell phone you can start talking to your customers or website visitors right away.
2- Because webchat uses text messaging, you can continue chatting with the customers even after they leave your site.
3- Because your website's visitors should provide a valid phone number so that they can receive your response, webchat acts as a great tool to capture leads from the site, including phone number and full name of the visitors. -
How do I sign up for a yearly payment?
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Yearly plans are not yet available. We will let you know once we have them up and running.
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Can I change my payment method on file?
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Yes, you can do that by going under your setting page from dashboard and then navigating to the payment details.
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Why do I have to pay a monthly subscription fee?
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Our payment structure consists of two levels. First there is our minimal fixed monthly fees that we need to collect for data storage and app maintenance plus a per usage fee that we collect for the amount of text messages that are sent and number of dedicated phone numbers you use in your account.
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How does the per-usage payment structure work?
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We believe that our clients have to pay only for what they use, unlike most other competitors that charge a high monthly fee, we charge only a minimal monthly fee for cloud storage and account maintenance. The pre-usage fee is the fee we charge for the exact number of texts and phone numbers you use.
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What are the deposits used for?
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Because we believe that customers have to pay for what they use we charge a minimum deposit at the time of sign up which will be used towards the texts messages you use. Whenever your deposit falls under a certain value another automatic minimum deposit will be charged to keep your account deposit positive for the services to continue being functional. You can either manually deposits money or use our auto-deposit function that add money to your account whenever your deposit falls under a certain amount.
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What payment types do you accept?
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We accept all major credit cards including American Express, China UnionPay (CUP), Discover & Diners, Japan Credit Bureau (JCB), Mastercard and Visa.
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Why does Tavata charges a lot less than services like Podium.com or BirdEye.com?
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We believe that good products shouldn't be pricy so that anyone can use them. For this reason, unlike our competitors, we charge a minimal flat monthly fee for the account charges, and then you only pay for the amount of text message your conversations use.